We are grateful that the spread and transmission of Covid-19 (Corona Virus) have slowed with the increase of immunity from vaccines, and boosters are showing positive progress, better over time. In addition, opening borders within countries and re-opening tourism around the globe make us travel more often.

We are committed to our team and guests’ safety, health, and well-being. We closely monitor the local government’s regulations, public health advice, and the World Health Organization guidelines so that our Villas continue offering a safe sanctuary and relaxing eco-luxury pool villa retreat.

Please find the list of measures and procedures we are taking at iVilla below (**subject to change based on local government regulations and policies):

BOOKING

We offer flexible booking terms and conditions and have updated the policy accordingly. Please get in touch with them for bookings made via Travel Agent or made online through our booking partners (e.g. Booking.com, Agoda, Expedia, Traveloka, or Tiket.com).

PUBLIC AREAS

We adhere to comprehensively applying the health and safety procedures requested by the local authority and government. For example, disinfection kits are placed in public areas for guests to access quickly. We have also increased the frequency of cleaning public areas with appropriate disinfectant.

GUEST ROOMS (VILLAS)

Each villa will be thoroughly cleaned on every arrival and daily basis, referring to the best industry standards and practices of sanitizing procedures with appropriate disinfectants. In addition, all guest amenities are sanitized, and towels or linens are washed at a sufficiently high temperature.

RESTAURANT

Most of our restaurant areas are open-air. We follow the health protocols, the sanitation procedures and ensure a safe distance between tables. Our Kitchen team follow strict preparation and operational hygiene standards.

MANAGEMENT AND TEAM

All of us at iVilla, management and team are trained accordingly to the official procedures directed by the local authority and government. Furthermore, implementing necessary hygiene guidelines is applied to ensure maximum safety, comfort, and well-being for all of us.